At 58qm, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is stored and protected, and what rights you have as a Pakistani player on our platform.
Last Updated: 1 January 2026Our Commitments
Six core commitments that underpin 58qm's approach to handling the personal data of our Pakistani players — from Karachi to Lahore to Islamabad and beyond.
All personal data stored by 58qm — including your CNIC details, payment information, and transaction history — is encrypted at rest using industry-standard AES-256 encryption. Your data is never stored in plain text.
58qm does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Your data is used solely to deliver the 58qm service and comply with applicable regulations — nothing more.
We collect only the personal data that is genuinely necessary for account management, KYC compliance, payment processing, and customer support. We do not collect data speculatively or beyond what our operations require.
All data transmitted between your device and the 58qm platform is protected by TLS 1.3 encryption. Every page on 58qm is served over HTTPS. Our payment integrations with JazzCash and EasyPaisa use tokenised, secure channels.
You have the right to access, correct, or request deletion of your personal data held by 58qm at any time. We respond to all data rights requests within 30 days. Submit your request to support and our data team handles the rest.
58qm retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable anti-money laundering regulations and licensing obligations. Data is securely deleted at the end of its retention period.
This Privacy Policy describes how 58qm collects, uses, stores, shares, and protects the personal data of individuals who register for and use the 58qm online gaming platform, accessible at 58qm.net. It applies to all Users of the 58qm Platform regardless of which device or browser they use to access it.
58qm is committed to handling your personal data with transparency and care. We understand that Pakistani players place a great deal of trust in us when they share their personal information — particularly sensitive data like CNIC details and payment credentials. This Policy explains precisely how that trust is honoured.
This Privacy Policy should be read alongside the 58qm Terms & Conditions, which govern your use of the Platform and are incorporated into the agreement between you and 58qm by reference.
Plain-Language Summary: We collect the data we need to run your 58qm account. We protect it seriously. We do not sell it. You can ask us to show you, fix, or delete it at any time. The full legal details follow below.
For the purposes of applicable data protection law, the data controller responsible for your personal data is the operating entity behind the 58qm Platform — an internationally licensed online gaming operator.
As data controller, 58qm determines the purposes for which and the means by which your personal data is processed. All queries relating to this Privacy Policy, data access requests, or data-related complaints should be directed to the 58qm Data Protection contact at:
Email: [email protected] (Subject line: "Data Protection Query")
58qm will acknowledge all data-related correspondence within 5 business days and will provide a substantive response within 30 calendar days of receipt.
58qm collects personal data in the following categories. We collect only what is necessary for the specific purposes described in Section 6 of this Policy.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, CNIC photograph | KYC verification, age verification, account registration |
| Contact Data | Mobile number, email address, city of residence | Account communication, support, security alerts |
| Financial Data | JazzCash / EasyPaisa wallet number, bank account details (for bank transfer users), transaction history | Payment processing, withdrawal processing, AML compliance |
| Technical Data | IP address, device type, browser type and version, operating system, login timestamps | Fraud prevention, security monitoring, platform optimisation |
| Usage Data | Games played, bet amounts, win/loss history, session duration, bonus usage | Responsible gaming monitoring, personalisation, platform analytics |
| Communications Data | Live chat transcripts, support email content, dispute records | Customer support, dispute resolution, quality assurance |
| Preference Data | Language preference, deposit limit settings, self-exclusion status, marketing opt-in status | Account personalisation, responsible gaming tool management |
CNIC Data: Your CNIC number and document image are collected solely for the purpose of age and identity verification as required by our licensing obligations. This data is not used for any marketing purpose and is subject to enhanced security controls.
58qm collects your personal data through the following channels:
You provide data directly to 58qm when you register an Account, complete KYC verification, make a deposit or withdrawal request, contact customer support, respond to a survey, or update your Account preferences. This is the primary source of the identity, contact, financial, and preference data we hold about you.
When you access the 58qm Platform, our systems automatically collect technical data including your IP address, device identifiers, browser configuration, and session activity. This data is collected via server logs and, where applicable, cookies and similar tracking technologies described in Section 8.
58qm may receive data about you from third-party sources in limited circumstances, including:
58qm does not purchase marketing data from data brokers or acquire personal data through any method not described in this Policy.
58qm processes your personal data on the following legal bases:
58qm uses the personal data we collect for the following specific purposes:
58qm does not sell, rent, or trade your personal data to any third party. We share your personal data only in the limited circumstances described below, and only to the extent necessary for the specific purpose in each case:
We share necessary payment and identity data with our payment partners — including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and our cryptocurrency processing partners — to facilitate deposit and withdrawal transactions. These providers process your data only as required to complete the payment and are contractually prohibited from using it for any other purpose.
We share CNIC and identity document data with licensed, third-party KYC verification service providers for the purpose of verifying your identity. These providers operate under strict data processing agreements and applicable regulatory obligations.
We share limited account and transaction data with specialist fraud prevention and anti-money laundering screening services. This processing is carried out to protect the Platform and its users and to comply with our legal obligations.
We may disclose personal data to competent regulatory authorities, licensing bodies, or law enforcement agencies where we are required to do so by law or by a valid lawful order. 58qm will notify you of any such disclosure where it is lawful to do so.
In the event of a merger, acquisition, or sale of all or a substantial part of 58qm's business assets, your personal data may be transferred to the acquiring entity as part of that transaction, subject to the acquiring entity honouring the terms of this Privacy Policy.
No Data Sales: Under no circumstances does 58qm sell, lease, or otherwise transfer your personal data to advertisers, data brokers, or any third party for that party's own commercial use. This commitment is absolute and unconditional.
58qm uses cookies and similar tracking technologies on the Platform to deliver a functional, secure, and personalised experience. This section explains what types of cookies we use and how you can manage them.
Cookies are small text files placed on your device when you visit a website. They allow the website to remember information about your visit, such as your login status, language preference, and session data. Cookies do not contain your name, payment details, or other sensitive personal information in readable form.
You can manage non-essential cookies through your browser settings. All major browsers allow you to block or delete cookies via their privacy or settings menu. Please note that disabling strictly necessary cookies will prevent you from logging into your 58qm Account. Refer to your browser's help documentation for specific cookie management instructions.
58qm implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Our security framework includes:
In the event of a personal data breach that poses a risk to your rights and freedoms, 58qm will notify you without undue delay, and in any case within 72 hours of becoming aware of the breach, providing details of the nature of the breach and the steps being taken to address it.
Your Responsibility: While 58qm takes extensive measures to protect your data, you also play an important role in Account security. Use a strong, unique password, enable two-factor authentication, and never share your login credentials with anyone. 58qm staff will never ask for your password.
58qm retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and licensing obligations. The following general retention periods apply:
At the end of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to any individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
As a data subject whose personal data is processed by 58qm, you have the following rights. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request." We will respond within 30 calendar days.
Request a copy of all personal data 58qm holds about you, along with information about how it is used and shared.
Request correction of any personal data that is inaccurate or incomplete. Some corrections can be made directly in your Account settings.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Request that processing of your personal data be temporarily restricted, for example while the accuracy of the data is being contested.
Request a copy of your personal data in a structured, machine-readable format for transfer to another service provider where technically feasible.
Object to processing of your personal data where that processing is based on 58qm's legitimate interests, including for direct marketing purposes.
Please note that some rights are subject to limitations where 58qm is required to retain or process data to comply with a legal obligation — for example, AML record-keeping requirements that apply to all licensed gaming operators. In such cases, we will explain the applicable limitation clearly in our response to your request.
The 58qm Platform is strictly for individuals aged 21 years and over. 58qm does not knowingly collect, process, or retain personal data of persons under the age of 21. Age verification is performed as part of the KYC process, which is mandatory for all users before full account functionality is activated.
If 58qm becomes aware that personal data has been collected from a person under 21, the relevant account will be immediately closed and the personal data deleted. Parents or guardians who believe a minor has registered on the 58qm Platform should contact us immediately at [email protected].
21+ Strict Age Policy: 58qm enforces a minimum age of 21 years. CNIC-based age verification is mandatory. Providing false age information at registration is a breach of 58qm's Terms & Conditions and may constitute fraud under applicable law.
The 58qm Platform primarily serves Pakistani players. Your personal data is stored on secure servers located in jurisdictions that provide an adequate level of data protection under applicable law. In limited circumstances, 58qm may transfer personal data to service providers located outside Pakistan — for example, cloud hosting providers or specialist security service providers.
Where personal data is transferred internationally, 58qm ensures that appropriate safeguards are in place, including:
You have the right to obtain details of the safeguards applied to any specific international transfer of your personal data by contacting [email protected].
The 58qm Platform may contain links to third-party websites, services, or payment platforms operated by JazzCash, EasyPaisa, and other payment providers. This Privacy Policy applies only to the 58qm Platform and does not extend to any third-party service.
When you click a link to a third-party site or are redirected to a payment provider's platform to complete a transaction, that third party's own privacy policy will apply to any personal data you provide to them. 58qm has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We encourage you to review the privacy policy of any third-party service before providing your personal data to it.
58qm may send you promotional and marketing communications by email or SMS where you have provided your consent to receive such communications. These communications may include information about new games, bonus offers, promotions, and platform updates.
At the time of registration, you will be given the option to opt in to receive marketing communications from 58qm. This consent is entirely optional and is not required to hold or use a 58qm account.
You may withdraw your consent to receive marketing communications at any time by:
Once you have opted out, 58qm will cease sending you promotional communications within 48 hours. Please note that opting out of marketing communications does not affect essential service communications such as deposit confirmations, withdrawal notifications, security alerts, and responsible gaming messages, which 58qm is required to send to all account holders.
58qm reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we offer. When material changes are made, we will notify registered Users by email at least 14 days before the changes take effect.
The effective date of the current version of this Privacy Policy is stated at the top of this page. Continued use of the 58qm Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the updated terms.
If you do not agree with any changes to this Privacy Policy, you must cease using the Platform and may request closure of your Account by contacting [email protected].
If you have any questions about this Privacy Policy, wish to exercise any of your data rights described in Section 11, or have a concern about how 58qm handles your personal data, please contact our Data Protection team at:
Email: [email protected]
Subject Line for Data Rights Requests: "Data Rights Request"
Subject Line for Privacy Queries: "Privacy Policy Query"
We will acknowledge your message within 5 business days and provide a full response within 30 calendar days. For urgent data security concerns — such as suspected unauthorised access to your Account — please contact us immediately via live chat available 24/7 on the 58qm Platform.
Document Reference: 58qm Privacy Policy — Version 2026.01 — Effective 1 January 2026. This Policy applies to all registered 58qm Users and supersedes all previous versions.
Our support team is here 24/7 to answer your questions about how 58qm protects your data — in English or Urdu.
Create Your Account Read Our Terms